sometimes you need someone to talk to - and that's okay. there is always support available if you're struggling.

I need out-of-hours support

I need mental health support

I need LGBTQ+ support

always open support

Sometimes you need support out-of-hours - that's okay.

You're not alone, and there's support available. 


To talk about anything that is upsetting you, you can contact Samaritans 24 hours a day, 365 days a year. You can call 116 123 (free from any phone) or email [email protected]


If you are struggling to cope and need to talk, trained Shout Volunteers are here for you, day or night. 
Shout 85258 is a free, confidential, anonymous text support service. You can text from wherever you are in the UK.

mental health support


If you're experiencing a mental health problem or supporting someone else, you can call SANEline on 0300 304 7000 (4.30pm–10.30pm every day).

the mix

If you're under 25, you can call The Mix on 0808 808 4994 (Sunday-Friday 2pm–11pm), request support by email using this form on The Mix website or use their crisis text messenger service.


Kooth is an online counselling and emotional wellbeing app for young people. Kooth is free, confidential and non-stigmatised. offers a wide range of therapeutic tools to help support your mental wellbeing. Your chat session can be up to 1 hour long and be used to talk about whatever issues are on your mind.

papyrus hopelineuk

If you're under 35 and struggling with suicidal feelings, or concerned about a young person who might be struggling, you can call Papyrus HOPELINEUK on 0800 068 4141 (weekdays 10am-10pm, weekends 2pm-10pm and bank holidays 2pm–10pm), email [email protected] or text 07786 209 697.

campaign against living miserably (calm)

If you identify as male, you can call the Campaign Against Living Miserably (CALM) on 0800 58 58 58 (5pm–midnight every day) or use their webchat service.


If you're a student, you can look on the Nightline website to see if your university or college offers a night-time listening service. Nightline phone operators are all students too.


If you live in Wales, you can call the Community Advice and Listening Line (C.A.L.L.) on 0800 132 737 (open 24/7) or you can text 'help' followed by a question to 81066.

helplines partnership

For more options, visit the Helplines Partnership website for a directory of UK helplines. Mind's Infoline can also help you find services that can support you. 

Anxiety UK

Call: 08444 775 774

Email: [email protected]

BEAT – Eating Disorders

Call: 0808 801 0677 (adult helpline) / 0808 801 0711 (youth)

Email: [email protected] (adult helpline)/[email protected] (youth)

Brook – sexual health information and support

LGBTQ+ specific support

lgbt foundation

LGBT Foundation exists to support the needs of the diverse range of people who identify as lesbian, gay, bisexual and trans. They provide a wide range of services to support lesbian, gay, bisexual and trans people.


MindOut is a project run by and for Lesbian, Gay, Bisexual, Trans and Queer people. You can chat to them online by clicking the bottom right hand corners.


You can call Switchboard on 0300 330 0630 (10am–10pm every day), email [email protected] or use their webchat service. Phone operators all identify as LGBTQ+.


Tips and information from Mind about LGBTQ+ mental health support 

Gendered Intelligence

Join a trans, non-binary or questioning youth group with Gendered Intelligence

MindLine Trans+

You can call MindLine Trans+ on 0300 330 5468 (Mondays and Fridays, 8pm-midnight)

The Proud Trust

Find a trans youth group near you with the Proud Trust


Mermaids provide a helpline and web chat service aimed at supporting transgender and gender-diverse young people up to and including the age of 19

LGBT Consortium

LGBT Consortium's directory of services for trans people

LGBT Switchboard

you can call LGBT+ switchboard on 0300 330 0630 (Open 10:00-22:00 every day) or chat to them online

need support?