Assistant Director of People, Performance and Culture


Salary: £38,000-£40,000 per annum, full time 35 hours per week

Accountable to: Deputy Chief Executive

Accountable for: People Manager, Operations Co-ordinator (x2), Volunteer Coordinator 

Status: Permanent                   

Location: London or Manchester based with regular national travel and overnight stays as required

Benefits: 28 days holiday, 8 Bank holidays and pension

Closing Date: Friday the 2nd October at 11.30am

akt is committed to being an inclusive workplace that represents the diverse communities we serve. We actively encourage applications from candidates with diverse backgrounds. We particularly encourage applications from Black, POC, transgender identities and disability groups, who are currently under-represented within akt. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, disability or age. We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, on commencement, or once in post


The Assistant Director of People, Performance and Culture will join a renewed Operations team at akt with a focus on developing culture change, employee relations, systems and processes and diversity and inclusion across the akt staff team and the wider stakeholder community of young people, supporters and volunteers.  Reporting to the Deputy CEO, the successful candidate will bring experience in human resources, change management, operations management and implementing principles of equality, diversity and inclusion in the workplace.  Experience in the charity sector is desirable but not essential. 


  • Ensure robust contract management of all ‘operational’ external contracts e.g. with respect to HR, IT, office accommodation, external administrative service providers (and other areas as agreed with the DCEO)
  • With advice and guidance from the People Manager, oversee akt’s People function
  • Support the DCEO in providing operations support and direction for performance management and quality assurance to support various reporting streams within the charity
  • Oversee the integration of digital solutions and models of working into the workplace (e.g. within frontline service delivery and the management of the akt’s other support functions).
  • Support the DCEO to improvement agreed operational and organisational change management processes of the charity
  • Support the development and oversee the principles of equality and inclusion within akt and promote a positive culture of inclusion and co-operation across our departments and cities with support from the EDI task-force, Leadership Team and Board of Trustees
  • Ensure all policies and procedures across the charity are compliant with relevant reporting bodies
  • Oversee the administrative function to ensure that akt is fully supported in ways that are efficient and cost-effective
  • Oversee the health and safety of the organisation, ensuring we have a team of H&S staff representatives, ensuring regular risk assessment and all aspect of occupational health are considered (in partnership with People Manager)
  • Oversee the external training and consultancy programme
  • Develop and improve internal communications processes across within the organisation


  • Take a leadership role in promoting and representing the organisation effectively to external stakeholders.
  • Take on internal leadership role as relevant to support the DCEO
  • Work with the DCEO to ensure that the board of trustees receive appropriate advice and information on all relevant matters to enable akt to fulfil its governance responsibilities in related areas of operations.
  • Undertake any other tasks that may be requested that are commensurate with the nature and level of the post as may be required by the DCEO.


Performance in the role will be assessed against key performance indicators and other targets relating to the organisation’s business plan and as specified int the individual performance contract annually. 

The way we work at akt

All staff and volunteers are expected to uphold the values and aims of the organisation and to champion the principles of diversity and inclusion

The culture we want to create within our workplace is one which embodies being:

innovative and agile – confident leaders – passionate – inclusive & diverse – collaborative – aspirational – accountable – high in integrity – people focused – respectful & friendly

Click here to download a job pack

Questions? Email [email protected]