Our ‘A Day in the Life’ series continues, this time with North East based caseworker Lewis, who shares his challenges, highlights and lockdown learnings. 

What's the first thing you do when you start your work day?

Get a cup of coffee, put 6 Music on the radio, read e-mails and make a list for the day ahead.

What's the most challenging part of your role?

It’s difficult when a young person is in a situation that isn’t moving forward and there’s nothing we can do to change that for them quickly. During the pandemic it’s been challenging working from home and not being able to meet up with young people face to face, and having to adapt to communicating in different ways. On a lighter note but also Zoom related, it’s become quite a challenge battling with my cat every time a meeting starts!

What's the most rewarding part of your role?

It’s great when young people have a new place to live and a home they feel comfortable in.  I love that they can apply for a Rainbow Starter Pack to help with this or to the Independent Living Fund. It’s lovely to hear how young people are getting on and their plans for the future.

What's one thing you've learnt about yourself over lockdown?            

That I’m maybe more sociable than I thought.  I’ve always loved being at home reading or faffing about, but I have realised that I did actually spend a lot of time out and about at various events and chatting to people.



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